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How-to articles
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I did not receive the account activation email. What should I do?
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Can I request for a new feature or customization?
Singapore Statutory
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Can I change the payday?
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I have a group of companies. Can I register for only one account?
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Can I process payroll from a tablet or mobile phone?
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Do I need to download an app to run payroll?
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How will my employees get their payslips?
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What is CPF Top Up Contribution?
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Do I need to contribute CPF for an intern?
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How do I add a new entity or company?
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How do I add comment in a payslip
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How to update employee bank account number?
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How do I process Resigned or Terminated Employees?
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I have terminate an employee by mistake, how do I undo the termination?
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How to add new Payitems?
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Payitem Category - Variable vs Recurring
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How do I upload Company Logo?
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How do I create/add New Departments or Job Titles?
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How do I update employee's employment status from Probation to Confirm?
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How to adjust payments or deductions during payroll processing?
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How to run payroll?
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When I input the Company Bank account number, the system gives an error.
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CPF - What are additional wage?
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How do I classify wages as Ordinary Wages (OW) or Additional Wages (AW)?
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What are Ordinary Wages (OW)?
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What is the Ordinary Wage (OW) ceiling?
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What is the Additional Wage (AW) ceiling?
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What is meant by additional wage (AW) ceiling/capping?
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What is the difference in Calendar Days vs Working Days?
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Which Allowances and Payments attract CPF contributions?
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How to input Salary Increment for employee?
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How to process daily or hourly wage employee's payroll?
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How to change employee wage from monthly to daily or hour wage?
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Which report should I use for monthly CPF submission?
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How do I setup Bank Disc / Bank File for making salary payments to my employees?
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How to download Bank Disc or Bank File?
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How do I create Additional Payroll Batch?
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How do I contact Support?
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How do I process New/Extra Batch?
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My employee does not contribute to Self Help Group (SHG) Fund (CDAC, MBMF, SINDA, etc), how do I update?
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CPF Additional Wage Ceiling Calculator (For Singapore Citizen / Third year PR)
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CPF Contribution Calculator (for Singapore Citizens / 3rd year and onwards Singapore Permanent Residents)
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How can we contribute more CPF for an employee who just obtained his/ her Singapore Permanent Resident (SPR) Status?
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My Singapore Permanent Resident (SPR) employee renounced his SPR status in the mid of the month. Is CPF payable for him for the entire month?
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My Singapore Permanent Resident employee contributed to CPF at a higher rate than stipulated ones in his previous employment. Am I required to pay CPF at the higher rate?
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My Singapore Permanent Resident employee obtained his Singapore Citizenship in middle of the month. When will the contribution rates for a Singapore Citizen apply?
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When do I apply the different CPF contribution rates for my Singapore Permanent Resident (SPR) employees?
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How do I determine the year of SPR status for my SPR employees?
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CPF Late Payment Interest Calculator
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What information do I need to set up my company?
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How do I update Salary Increment from previous month (back-dated)?
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What is Monthly Instructions Template (MIT)? What do I use it for?
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How do I use Monthly Instruction Template?
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How do I setup General Ledger?
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How do I generate General Ledger Report?
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How do I add New Employee?
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Do you have a report that contain the employee(s) information? If Yes, how can I get the report?
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I forgot my password, how do I reset?
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What is Employee Work Calendar?
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How to create new work calendar for employees?
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How can employee's access their account?
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I am running a business in the Mainland. Do I need to enrol my employees who are employed and work in the Mainland in an MPF scheme?
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How do I send payslips to my employees?
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I employ a maid to undertake domestic work for me. Do I need to enrol her in an MPF scheme?
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I have hired a few overseas employees to work for me. Do I need to enrol these expatriates in an MPF scheme?
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An expatriate in our company was given permission by the Government of the HKSAR to stay in Hong Kong for nine months for employment, but later the permission was extended for another six months. Do I need to enrol him in an MPF scheme?
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I am a hawker and have a few employees working for me. How does the MPF System apply to me?Does a student who takes part in an internship programme need to be enrolled into an MPF scheme?
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Does a student who takes part in an internship programme need to be enrolled into an MPF scheme?
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As an employer, do I have the right to choose an MPF scheme?
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What should I consider when choosing an MPF scheme?
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How do I know whether a scheme has been registered with MPFA and whether a trustee has been approved by MPFA?
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Do I need to apply to MPFA before enrolling my employees in a particular MPF scheme?
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If I am not satisfied with the performance of the MPF scheme in which I have enrolled my employees, can I change schemes? What should I do?
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What should I receive after I have registered my company in an MPF scheme?
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What should I do if my employee ceases employment?
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I have changed my company address. Should I report this to MPFA?
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My employee's monthly income is above the minimum level of relevant income and below the maximum level of relevant income, but it fluctuates from month to month. Does that mean the employee's mandatory contributions also fluctuate?
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I provide some non-monetary benefits, such as airline tickets, to my employees. Do such benefits form part of the "relevant income" of my employees?
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What is a "contribution period" and how should I make contributions for each contribution period?
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The law only requires me to pay a mandatory contribution of 5% of my employee's income. Can I make extra contributions for my employees?
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I am required to provide a remittance statement when I pay mandatory contributions to my scheme trustee. What should be included in the remittance statement?
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Should I inform my employees of the amount of mandatory contributions made on their behalf?
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What happens if I fail to settle the payment of mandatory contributions for my employees?
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If an employer makes voluntary contributions for his employee, can the voluntary contributions be used for offsetting LSP/SP as well?
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How to grant remote user access
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How to add a new leave grade
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How do I unlock my account?

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Abaca Service Desk

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How will my employees get their payslips?

How will my employees get their payslips?

Owned by Customer Service Team

Jan 17, 2020

1 min read

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Employees have 24/7 access to their account where they can browse their previous payslips.

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